Toll-Free Customer Support 888-PROFOX-5

 

One-Piece / Boot Cut / SFI-1 One-Piece / Boot Cut / SFI-1

Two-Piece / Boot Cut /  SFI-1 Two-Piece / Boot Cut / SFI-1

Racing Gloves Racing Gloves

Helmet Support Helmet Supports

 

One-Piece / Boot Cut / SFI-5 One-Piece / Boot Cut / SFI-5

Two-Piece / Boot Cut /  SFI-5 Two-Piece / Boot Cut / SFI-5

Racing Shoes Racing Shoes

ProFox Racing Caps ProFox Racing Caps

ProFox Product Kits

Complete Suit Kits

 

F
A
Q

 

How can I place an order?

How can I place an order?

 

Can I cancel my order?

Can I cancel my order?

 

What are your shipping charges?

What are your shipping charges?

 

How can I back order an item?

Does ProFox offer Military Discounts?

 

Where will you ship to?

Where will you ship to?

 

What is the SFIIrating system?

What is the SFI rating system?

 

When will my order be shipped?

When will my order be shipped?

 

What is the SFIIrating system?

How can I get my picture posted?

 

How can I expedite my order?

How can I expedite my order?

 

What is the SFIIrating system?

How can I get suit sizing help?

 

How can I track my order?

How can I track my order?

 

What is the SFIIrating system?

How do I properly care for my suit?

 

Will I be charged sales tax?

Will I be charged sales tax?

 

Caution! Motor Sports are extremely...

Caution! Motor Sports are extremely...

 

How can I exchange an item?

How can I exchange an item?

 

Our Privacy Policy

Our Privacy Policy

 

How can I return an item?

How can I return an item?

 

More Questions?

More Questions? Use our Contact Form

 How can I place an order?

New orders are monitored hourly 7 days a week and shipped the same or next business day.

 We accept Visa, MasterCard, American Express, Discover & PayPal.

      PayPal

Online order You can place an order online 24 hours a day, everyday.
 

Phone order Your can place a phone order when operators are available. Call toll-free 1-888-PROFOX-5 (1-888-776-3695)

Operators are available 7 days a week after 9:00am Pacific Time
When operators are unavailable, order online!

Mail order  Pay by personal check, cashiers check or money order. Get the mail order form Here.


Note: Items paid with personal checks will not be shipped until check clears.
Note: Do not send cash.

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 What are your basic shipping charges?
Ground shipping in U.S. ranges from $5.00 - $7.50 for each item. This charge will be added to your final purchase price.
 *Free ground shipping on orders over $160.00! Limited time offer - U.S. Destinations Only.

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 Where will you ship to?
We ship to all 50 States including FPO/APO’s.
International orders will be considered on a case by case basis.
If you wish to receive an international shipping quote from us, please use our Contact page or call us (818) 842-2282
Be sure to include your country and the item(s) you want.
(e.g., shipping costs for 1 suit to Canada start at $26.00 and Australia $50.00. Delivery time: 4-10 days)

Note: We do not offer pickups from our warehouse.

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 When will my order be shipped?

Most products ship the same or next business day after payment clears.
Expect delivery within 4-6 working days via regular ground shipping after your order is placed.

We do not guarantee an exact ship date or delivery date for ground shipping.
The exact delivery date is scheduled by the carriers, either USPS, UPS, FedEx, etc.

If an extraordinary delay occurs we will make every effort to email or call you.

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 How can I expedite my order?

New orders are monitored hourly 7 days a week and shipped the same or next business day.

Domestic Orders Only
Three ways to rush ship your order:

FedEx Standard Overnight (guaranteed by end of next business day) Internet or Phone orders
FedEx Priority Overnight (guaranteed by 10:30 AM next business day) Phone Orders ONLY 
(Call us for a quote)
FedEx 2nd Day Air (guaranteed by end of 2nd business day) Internet or Phone orders

Buy Online and select the expedited option of your choice or
Call us toll-free at 1-888-PROFOX-5 (1-888-776-3695).

If your order is completed prior to 4:00pm PST (West Coast) M-F, we will make every effort to ship the same day.

Express shipping provided by:  

 

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 How can I track my order?
You will receive an email the day after your item ships with the tracking / delivery confirmation number.
We can resend tracking info via email. Please email your request through our Contact page.

If you have a USPS tracking number, click here to go to the USPS web site.

If you have a FedEx tracking number, enter it below to check your shipments progress:

Track your FedEx packages:
Enter any combination of up to 30 FedEx tracking or Door Tag numbers: (one per line)

 

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 Will I be charged sales tax?
If you live in the State of California you will be charged 7.25% Sales Tax.

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 How can I exchange an item?
Warranty: 20 Day exchange promise. You can exchange your item(s) within 20 days after receipt of your purchase. Item(s) must be unused and in the state you received it (other than trying the item on).
We cover return shipping on all exchanges. Shipping to us must be covered by you.
Exchanges must include a copy of the original packing slip.
Please indicate which item(s) you are exchanging on the packing slip.
Mailing Address: ProFox Racing 10061 Riverside Dr. #326 Toluca Lake, CA 91602

Note: Please be sure you choose a shipping method that has tracking / delivery confirmation.
Note: We can not be liable for packages lost during shipment to us.

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 How can I return an item?
If you are not satisfied, you can return your item(s) within 20 days after receipt of your purchase. Item(s) must be unused and in the state you received it (other than trying the item on). A refund will be made only on the item(s) price only. THE SHIPPING AND HANDLING CHARGE IS NOT REFUNDABLE. A 15% restocking fee applies after 20 days.
Returns must include a copy of the original packing slip.
Please indicate which item(s) you wish to return on the packing slip.
Mailing Address: ProFox Racing 10061 Riverside Dr. #326 Toluca Lake, CA 91602

Note: We can refund shipping and handling charges only if the return is a result of our error.
Note: Shipping to us must be covered by you.
Note: Please be sure you choose a shipping method that has tracking / delivery confirmation.
Note: We can not be liable for packages lost during shipment to us.

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 Can I cancel my order?
Orders cannot be canceled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you. If you'd like to return your item, please refer to our return policy.

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 Does ProFox Racing offer Military Discounts?

ProFox Military Discounts
United States Military discounts are available for Active Duty, Vets, Reserve, National Guard and Military Families.
Discounts are available by phone orders only 888-PROFOX-5 (888-776-3695).
Discounts include 5% OFF all items and FREE Ground shipping.

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 What is the SFIIrating system?
SFI Foundation is an American testing and rating authority for safety equipment. Get the details here.

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 How can I get my picture posted on this site?
Get a Free ProFox Racing Cap by submitting a picture and testimonial to ProFox Racing. Get the details here.

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 How can I get suit sizing help?
Submit your measurements to receive personal help with suit sizing. Get the details here.

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 How do I properly care for my suit?   

 Proper care will extend the life of your racing suit.

You can extend the life of your racing suit by wearing it only during race times.
Never wear the suit when working on your car as to avoid exposure to flammable or corrosive fluids.

Washing Instructions:

1. Fasten your Velcro belt and use a safety pin to keep it closed (Not doing this could harm your suit).

2. Turn inside out and place in a netted, nylon bag to reduce seam stress during agitation.

3. Machine wash using the delicate cycle in cold water.

3. Use a mild detergent like "Woolite® Dark Laundry".

4. Do Not use bleach or detergents containing bleach.

5. Drip dry.

6. Do Not iron.

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 Caution!...
Motor Sports are extremely hazardous. Death or injury will occur. The products we sell have no warranty or representations made with the ability to protect against injury or death. The user assumes that risk. All of the items we sell are for off road and track use only and are not approved or recommended for street use. ProFox Racing, it’s owners or representatives is not responsible or liable for errors of omissions. Buyer is solely responsible for all legal issues that may arise from using our products.

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 Our Privacy Policy
We won't sell, transfer or give your information such as phone number, address, email address...etc. to anyone!

 

Stated polices are subject to change without notice.
 

Copyright © 2008 ProFox Racing Inc. All rights reserved.